Planning service standards and customer charter

Planning service standards

The Planning Control section closely monitor performance, relating to planning applications and enforcement, to help improve service standards. They also conduct regular surveys to assess the level of customer satisfaction.

The performance and survey results can be found using the links below:

Planning Control performance: planning (quarterly)
Planning Control performance: planning (annual)
Planning Control performance figures: enforcement
Planning customer charter
Planning customer surveys

Related information

Council service standards
Planning Control
Planning enquiry form

Last updated: 1/28/2010

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